Naples Acura is a well-established dealership known for its exceptional customer service and transparent pricing. Located in Naples, Florida, the dealership has garnered numerous positive reviews from satisfied customers. The team at Naples Acura is dedicated to providing a seamless car-buying experience and ensuring that customers feel comfortable and informed throughout the process. With a focus on customer satisfaction, the dealership offers a wide range of services, including sales, financing, and leasing options. The knowledgeable and professional staff, including individuals such as David, Marvin, and Francesca, are praised for their attentive and customer-focused approach. Naples Acura strives to create a positive and enjoyable experience for all customers, whether they are visiting the showroom or conducting business remotely.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- NFC mobile payments
- In-store shopping
- Cheques
- Repair services
- Oil change
Reviews
Francesca an extraordinary personality …
It is a warm, welcoming and positive experience, Francesca is an artist of empathy for guests as she is able to create a comfortable and inviting atmosphere. Francesca has had the talent to foster a positive emotional connection with a coherence between what is said and what is done that reflects the authenticity of a person as Francesca walks the path of integrity during each stage of the sale and her enthusiasm activates his personality and communicates his passion. To conclude, Francesca understood that excellence is not a final game, it is a way of living because her personality allows listening and her credibility brings confidence.
After my generally dismal (at times awful) experience in dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Naples, it came as a pleasant surprise to bump into an exceptional sales person like Francesca Fortin who immediately and precisely responded to all my specific questions, quickly entertained my sometimes crazy sounding car review and online test drive requests, kept me updated about the next steps in the purchase process, and took care of some requests I had about the car before flying in to pick it up. Kudos also to Acura Naples for not surprising me with unexpected fees and for quickly taking care of all the paperwork. Thank you Francesca and Acura Naples team for turning my remote car purchase activity unexpectedly into a surprisingly positive experience that I will remember for a long time and keep up the great work!
I am very disappointed with my recent and final experience with Acura of Naples. I have leased 2 vehicles from this dealership for the past 3 years. My current Acura leases were not through Naples Acura because they declined to counter offer against other Acura dealerships I was price comping. Therefore I ended up leasing two other Acuras from other dealerships. From this point I began to be treated so poorly by Naples. From misleading me when trying to get refunds for warranties I purchased for my previous leases to telling me that their car wash was only for customers and I could not have my new MDX washed there because I didn’t get it from them. I had an amazing buying experiences from Fort Myers Acura and Napleton Acura recently. I was able to lease a MDX A-spec from each dealership. I would highly recommend trying these Acura dealerships before trying Naples Acura you will save time and money. I did.
Larry, Service Advisor, was extremely helpful!
Bob and Alison are the absolute best. They take care of everything in a very efficient and professional manner. I have never had a better experience.
Got a great deal on a used MDX and the salesman, sales manager and finance manager were fantastic folks to work with. I’d buy again in a heartbeat. TY Naples Acura.
Great dealership. Norman is the best! Also, very quick service on my car whenever I need an oil change!
Great service dept.
Location
659 Airport-Pulling Rd N, Naples, FL 34104, United States
Hours
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Monday
08:30 AM - 07:00 PM
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Tuesday
08:30 AM - 07:00 PM
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Wednesday
08:30 AM - 07:00 PM
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Thursday
08:30 AM - 07:00 PM
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Friday
08:30 AM - 07:00 PM
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Saturday
08:30 AM - 06:00 PM
- Sunday Close
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